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Monitori Privacy Policy

Last Updated: February 12, 2025

Welcome to Monitori’s Privacy Policy. Your privacy is important to us, and we want to be transparent about how we collect, use, and share information when you use our website and WordPress plugin.

1. Information We Collect

When you use the Monitori WordPress plugin and related services, we may collect the following types of data:

  • 1.1. Authentication Data: OAuth authentication tokens for third-party platforms (Slack, Discord) when you connect your accounts. Refresh tokens to maintain authentication.
  • 1.2. Notification Data: Message content, recipient (channel ID, user ID), and metadata necessary for delivering notifications. Data related to notifications set up by the user, such as event triggers and conditions.
  • 1.3. Technical Data: IP addresses, API request logs, error logs, and device/browser information for debugging and security.

2. How We Use Your Information

We use the collected data to:

  • Authenticate and maintain secure connections with Slack and Discord.
  • Deliver notifications based on the settings configured within the Monitori plugin.
  • Improve and troubleshoot our middleware and services.
  • Ensure compliance with security and data protection best practices.

We do not sell, rent, or share your personal data with third-party advertisers or marketing agencies.

3. Data Sharing and Third-Party Services

Monitori interacts with the following third-party services for authentication and notification delivery. Below is a breakdown of what data is shared and under what conditions:

3.1. Monitori Middleware (https://mw.monitori.app)

  • Purpose: Acts as an intermediary to authenticate and send notifications to external services securely.
  • Data Shared: OAuth tokens and refresh tokens (to maintain authentication with Slack and Discord). Notification content and metadata (only when a user-configured notification is triggered).
  • When Data is Sent: When users authenticate with Slack or Discord. When a notification is triggered and must be sent to a third-party service.
  • Privacy Policy & Terms: Monitori Privacy Policy, Monitori Terms of Service

3.2. Slack API (https://slack.com/api)

  • Purpose: Allows users to send notifications to Slack channels.
  • Data Shared: Slack OAuth token (provided by the user). Message content and metadata (such as channel ID).
  • When Data is Sent: During authentication with Slack. When a notification is triggered and must be delivered.
  • Privacy Policy & Terms: Slack Terms of Service, Slack Privacy Policy

3.3. Discord API (https://discord.com/api)

  • Purpose: Allows users to send notifications to Discord servers.
  • Data Shared: Discord OAuth token (provided by the user). Message content and metadata (such as server ID).
  • When Data is Sent: During authentication with Discord. When a notification is triggered and must be delivered.
  • Privacy Policy & Terms: Discord Terms of Service, Discord Privacy Policy